Anti-Spam Policy

FLYERALL ANTI-SPAM POLICY Effective Date: October 11, 2026 1. INTRODUCTION FlyerAll ("we," "our," or "us") is committed to responsible text message marketing and protecting customers from unwanted promotional communications. This Anti-Spam Policy explains our standards for customer consent, SMS marketing, unsubscribe requests, information protection, and responsible use of our messaging platform. FlyerAll provides technology that allows participating businesses to communicate with their customers through SMS marketing, digital advertisements, promotional notifications, and loyalty programs. 2. PERMISSION-BASED SMS MARKETING FlyerAll requires participating businesses to obtain appropriate customer consent before sending promotional text messages. Customers must voluntarily agree to receive marketing messages from the specific business sending those messages. Providing a phone number alone does not constitute consent to receive promotional SMS messages. Consent is not a condition of any purchase. FlyerAll prohibits the use of its services to send unsolicited promotional text messages. 3. CUSTOMER REGISTRATION AND CONSENT Participating businesses may collect customer consent through FlyerAll's in-store registration tablets. The registration process works as follows: • The customer enters their mobile phone number. • The customer presses Enter. • An SMS marketing consent confirmation screen appears. • The screen identifies the participating business. • The customer reviews the consent notice. • The customer selects "I Agree" or "Cancel." Selecting "I Agree" confirms the customer's voluntary agreement to receive marketing messages from the identified business. Selecting "Cancel" does not enroll the customer in the business's SMS marketing program. Participating businesses must ensure that consent is obtained before promotional messages are sent. 4. TYPES OF PERMITTED MESSAGES With appropriate customer consent, participating businesses may send: • Weekly store advertisements • Promotional offers and discounts • Special sales announcements • New product announcements • Customer rewards information • Loyalty program promotions • Other authorized marketing communications Message frequency varies depending on the participating business and its marketing program. Message and data rates may apply. Customers must be informed about the nature of the messages they are agreeing to receive. 5. CUSTOMER CONSENT RECORDS Participating businesses must maintain appropriate records demonstrating customer consent. FlyerAll's registration system is intended to support the collection and maintenance of consent records. Relevant information may include: • Customer mobile phone number • Participating business name • Date and time of consent • Method of registration • Consent confirmation • Applicable consent language • Records of unsubscribe requests Businesses must be able to demonstrate appropriate authorization for their promotional messaging activities. 6. UNSUBSCRIBE AND OPT-OUT POLICY Customers have the right to withdraw their SMS marketing consent at any time. To unsubscribe, customers may reply STOP to a promotional text message. Participating businesses must honor valid unsubscribe requests promptly and in accordance with applicable requirements. Once an opt-out request has been processed, promotional messages from that messaging program must stop. One final message may be sent to confirm the unsubscribe request, where permitted. Customers must not be re-enrolled in promotional messaging without obtaining new, appropriate consent. FlyerAll requires participating businesses to provide a straightforward method for customers to unsubscribe. 7. CUSTOMER ASSISTANCE Customers may reply HELP to a participating business's SMS message to request assistance. Customers may also contact the business sending the messages. For questions or concerns regarding FlyerAll's messaging platform, contact: FlyerAll Email: support@flyerall.net Phone: (559) 408-2282 Website: https://flyerall.net 8. PROTECTION OF CUSTOMER INFORMATION FlyerAll respects the privacy of customers and participating businesses. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their marketing or promotional purposes. FlyerAll may use authorized service providers, including SMS delivery providers, website hosting providers, and technical support providers, to operate and maintain its services. These service providers are not authorized to use customer SMS consent information for their own promotional marketing. Customer information must be handled in accordance with our Privacy Policy and applicable laws. 9. SEPARATE CONSENT FOR EACH BUSINESS FlyerAll provides messaging technology for multiple participating businesses. Each business is responsible for obtaining appropriate customer consent for its own promotional messages. Consent provided to one business does not automatically authorize promotional messages from another business. For example, consent given to La Esperanza Market does not automatically authorize another participating store to send marketing messages to that customer. FlyerAll prohibits the unauthorized transfer or use of customer marketing consent between participating businesses. 10. PROHIBITED MARKETING PRACTICES FlyerAll prohibits participating businesses from: • Sending unsolicited promotional messages • Using purchased or rented marketing lists • Sending messages without appropriate consent • Sharing customer SMS consent for unauthorized marketing • Sending misleading or fraudulent advertisements • Ignoring unsubscribe requests • Using unauthorized customer information • Misrepresenting the identity of the message sender • Attempting to bypass carrier messaging restrictions • Using multiple phone numbers to evade spam detection • Sending prohibited or unlawful message content Businesses are responsible for ensuring that their marketing practices comply with applicable requirements. 11. BUSINESS RESPONSIBILITIES Participating businesses must: • Obtain appropriate customer consent • Clearly identify their business • Explain the types of messages customers will receive • Provide applicable message frequency disclosures • Disclose that message and data rates may apply • Provide appropriate unsubscribe instructions • Honor STOP requests • Provide customer assistance through HELP • Maintain appropriate consent records • Protect customer information • Comply with applicable SMS regulations • Complete required messaging registrations where applicable FlyerAll provides the technology supporting these activities. 12. MONITORING AND ENFORCEMENT FlyerAll reserves the right to investigate suspected violations of this Anti-Spam Policy. When reasonably necessary, FlyerAll may: • Review reported messaging violations • Request evidence of customer consent • Investigate unauthorized messaging activities • Restrict access to messaging services • Suspend accounts involved in prohibited activities • Terminate services for serious or repeated violations These actions may be taken to protect customers, participating businesses, and the integrity of the FlyerAll platform. 13. REPORTING UNWANTED MESSAGES If you believe you have received unwanted promotional messages through a business using FlyerAll, please contact us. Email: support@flyerall.net Phone: (559) 408-2282 Please provide the following information when possible: • Name of the business sending the message • Phone number that sent the message • Date of the unwanted message • Description of the concern FlyerAll will review reported concerns and take appropriate action when warranted. To stop promotional messages immediately, customers should reply STOP to the business's messaging number. 14. COMPLIANCE WITH APPLICABLE LAWS FlyerAll is committed to supporting compliance with applicable privacy, consumer protection, and telecommunications requirements. These may include: • Telephone Consumer Protection Act (TCPA) • Applicable FCC regulations • Applicable California privacy laws • Wireless carrier messaging requirements • Applicable messaging industry guidelines Participating businesses are responsible for ensuring that their marketing activities comply with the laws and regulations applicable to their operations. 15. THIRD-PARTY MESSAGING PROVIDERS FlyerAll may use authorized third-party messaging providers, including Twilio, to deliver SMS communications. Participating businesses must comply with applicable messaging provider policies and requirements. FlyerAll prohibits using its services to circumvent carrier restrictions, spam prevention measures, or messaging compliance requirements. 16. CHANGES TO THIS POLICY FlyerAll may update this Anti-Spam Policy to reflect changes in our services, operational practices, or applicable requirements. Updated versions will be published on our website with a revised effective date. 17. CONTACT INFORMATION For questions about this Anti-Spam Policy or to report unwanted messaging, contact: FlyerAll Website: https://flyerall.net Email: support@flyerall.net Phone: (559) 408-2282 18. OUR COMMITMENT FlyerAll is committed to providing responsible messaging technology that supports customer privacy, transparency, and permission-based marketing. Our goal is to help businesses communicate effectively with customers while respecting their choices and protecting their personal information. FlyerAll does not support unsolicited SMS marketing or the unauthorized use of customer contact information.